• Our support team operates Monday to Friday, from 9:00 AM to 11:00 PM IST. You can reach us during these hours for assistance, queries, or technical issues. 
  • Any requests outside these hours will be acknowledged, and we will respond as soon as possible when support hours resume.
  • Our team is committed to ensuring smooth operations and providing timely solutions to help minimize any disruptions in your workflow.
  • We offer multiple ways for customers to reach out to us:
    • Email: You can email us directly at support@satrangtech.com. Ensure to include the subject line, a detailed description of the issue, and any relevant attachments (e.g., screenshots) to expedite the resolution process.
    • Web Portal: Visit our support portal to raise a ticket. Please provide detailed information about the issue, including any relevant screenshots, error messages, or descriptions that will help us understand and resolve the problem more efficiently.
    • Phone/Call Support: You can reach us directly at +91-9820436966 for immediate assistance. Alternatively, for more complex issues requiring real-time discussion or troubleshooting, you can schedule a video conference to share your screen and walk through the issue with us. Simply use our https://calendly.com/purvisharma/30min to schedule a call at a time that works for you.