The time required to download files and attachments depends on several factors:

  1. System Resources:

    • CPU performance, memory, and storage capacity directly impact the export speed.
    • A system with higher RAM (16–32 GB) is better suited for handling large downloads efficiently.

  2. Browser Limitations:

    • Some browsers may handle large downloads better than others. The latest version of a stable browser like Chrome or Edge can help.

  3. Internet Connection:

    • A high-speed, stable internet connection (preferably fiber-optic with Gbps speeds) reduces export time.

  4. Export Size and Batch Processing:

    • Exporting smaller batches (e.g., 500–1,000 files at a time) can significantly reduce time and improve performance.

  5. File Complexity:

    • The size and type of files (e.g., PDFs, images, videos) may also affect the export time.

Recommendations:

  • Please check your system and browser configurations to make sure they are optimized for large downloads.
  • Opt for smaller batches to manage the export more efficiently.
  • Ensure a stable, high-speed internet connection to minimize delays.

If you face delays despite these optimizations, contact our support team for assistance!