FAQs

How do I assign the licenses to users?
To assign licenses to Salesforce users, follow below steps: From Setup, enter Installed Packages in the Quick Find box, then select Installed Packages to fi...
Mon, 6 May, 2019 at 9:06 PM
How many type of files we can download?
You can download salesforce records' attachments, files, documents, and static resources in a zip file for future reference.
Mon, 31 May, 2021 at 9:54 PM
Do we need API Enabled Org? What are the steps to enable API Enabled Permission?
Yes, you need an org with API enabled permission. To enable this permission please follow either of below 2 options: 1) Profiles: Go to Setup ->...
Thu, 30 Apr, 2020 at 3:03 PM
What all Permissions/Settings are required for Mass File Download to work?
LICENSE ASSIGNMENT: Do you have a Mass File Download app license assigned? Please make sure your user is assigned a license of the Mass File Download app....
Thu, 11 Feb, 2021 at 4:56 PM
Can we download Files & Attachments related to custom objects?
Yes, Mass File Download works for both "Standard" and "Custom" objects. So, you will be able to download files & attachments that ar...
Fri, 30 Jul, 2021 at 7:32 PM
In static resources how many files we can download?
Once you are an active customer (Not Trial) there is no such limit on how many files you can download. For static resources too, you will be able to downlo...
Fri, 30 Jul, 2021 at 7:42 PM
Can we download multiple records from different different object?
Yes, User can select multiple records under different objects and find their respective files and download them as a single zip file.
Fri, 18 Jan, 2019 at 6:08 PM
What is Download File Threshold Configuration?
We can set Unlimited Download Limit in File Threshold Configuration
Fri, 18 Jan, 2019 at 6:08 PM
How can we add "Download Attachment" button on any object?
Follow below steps to add button on any object :  Go To Setup -> Customize -> Accounts (OR any object where you want to add the button) ->Buttons...
Tue, 9 Jun, 2020 at 8:23 PM
How to Add Lightning Component into Related Object?
Let’s take an example of adding a lightning component on Account Record (the same process can be followed to add a lightning component on other standard or ...
Tue, 9 Jun, 2020 at 8:24 PM