FAQs
MassFileDownload Lightning Component is supported/available for community (experience) users. You'll need to configure basic things in your org to u...
Mon, 9 Feb, 2026 at 9:58 PM
Yes, it is possible to hide. How to hide tabs: Go to the About page of the Mass File Download app. Scroll Down to the “Maa File Download” Tab Configurat...
Fri, 13 Feb, 2026 at 1:11 PM
The licenses are tied to a Salesforce production org and its sandboxes, so we can't give a single purchase/license across different orgs. Every new org ...
Mon, 9 Feb, 2026 at 10:02 PM
We do not provide prorated pricing for consultants. PS: View Mass File Download, Salesforce file download app on Salesforce AppExchange: https://appexch...
Mon, 9 Feb, 2026 at 10:03 PM
Make sure that the user have read permission (FLS) on Date field on the excluded object, the custom object shipped with Mass File Download app. PS: View...
Mon, 9 Feb, 2026 at 10:03 PM
Using the Mass File Download App, you can download the CSV Mapping file, and from this Mapping File, you can collect the File/Attachment IDs. Then, using Wo...
Mon, 9 Feb, 2026 at 10:04 PM
The speed of downloading files and attachments depends on several factors that are unrelated to the app itself: System Resources: The performance of your...
Mon, 9 Feb, 2026 at 10:04 PM
In Classic Version, we can directly/programmatically call the MFD tab with records pre-selected. Just create a URL (like below) and add IDs with a semicolon...
Mon, 9 Feb, 2026 at 10:07 PM
Using permission sets you can restrict Mass File Download access for users, Assign a Non-Admin permission set to that user to which you don't want to g...
Mon, 9 Feb, 2026 at 10:07 PM
You can download the files by adding the lightning component on the Chatter Group Detail page, follow the below steps to add lightning components on the Cha...
Mon, 9 Feb, 2026 at 10:08 PM