FAQs

How to filter files and attachments when parent records are retrieved in the date range?
Using Filter and SOQL options you can download files or attachments from a particular date range. Follow the below steps - Go to the Mass File Download T...
Tue, 21 Feb, 2023 at 9:43 AM
How to filter files and attachments by created date of files/attachments?
Using the filter option you can filter the created date of files/attachments Follow the below steps -  Go to the Mass File Download Tab  Search Object f...
Tue, 21 Feb, 2023 at 10:02 AM
How to Download Files & Attachments by the name of File or Attachment?
Using the filter option, you can filter the files & attachments via the name Follow the below steps -  Go to the Mass File Download Tab  Search Obje...
Tue, 21 Feb, 2023 at 9:47 AM
How to search file/attachment via file extension?
Follow the below steps -  Go to the Mass File Download Tab  Search Object from the Select Object Drop-Down Select the Search Mode In Filter for Related...
Fri, 19 Jan, 2024 at 3:20 PM
On the Related Files & Attachments tab can we redirect to the List View Page from the selected List View?
Yes, it is possible with the link provided on List View. Please follow the below steps -  Go to the Related Files and Attachments Tab in Mass File Downloa...
Wed, 15 Mar, 2023 at 6:16 PM
What is the difference between Non-Admin and Admin permission sets?
We have two permission sets, using these permission sets you can restrict your user access-  Non-Admin Permission Sets - In this permission set, the user ...
Wed, 15 Mar, 2023 at 6:24 PM
What happens if the record count is more than 50,000 in List View and Advanced Search(SOQL)?
In List View and Advanced Search(SOQL) search mode, if the record count is more than 50,000 then it shows the error message as shown in the image below -  ...
Tue, 21 Mar, 2023 at 10:22 PM
Is it possible to install the trial version of the Mass File Download app on a sandbox environment, either a full or partial sandbox setup?
Yes, when you install the app in your Full or Partial Sandbox or Production, you get 5 days trial with limited features and no purchase obligations.  Refer ...
Thu, 6 Jul, 2023 at 6:57 PM
Why I am getting file extension twice (abc.pdf.pdf) on the downloaded File Name?
As you upload the files with the extension already included in the file name,  the file is getting uploaded as the same. The Mass File Download app only con...
Fri, 21 Apr, 2023 at 12:28 PM
What are the limitations of the Mass File Download app?
The app's limitations depend solely on the Salesforce org limits since it is a 100% force.com app.  The app does not integrate or connect with any e...
Tue, 6 Jun, 2023 at 11:57 AM