FAQs
Yes! The Mass File Download app works when the "Shield Encryption On" is enabled in the Salesforce org.
Mon, 8 Dec, 2025 at 8:43 PM
The Advanced Search(SOQL) feature is available only in the paid version.
Thu, 19 Jan, 2023 at 10:42 AM
You can see the total file size and number of selected files on the Download button.
Thu, 19 Jan, 2023 at 10:40 AM
Yes, you can search for individual records by searching in the Related File & Attachments Tab under the Mass File Download tab. We have 3 Search Modes ...
Wed, 16 Nov, 2022 at 8:35 PM
To append the Case numbers to the downloaded Case Email Attachments' names, We need to create the formula field on the Email Attachment object and add t...
Fri, 21 Apr, 2023 at 12:20 PM
Once you install the Satrang Mass File Download app, you will receive the trial version of the app. In the trial version: 1. You can use the app for up...
Fri, 14 Nov, 2025 at 4:59 PM
You can download files and attachments along with the record name and record ID. Go to the About Mass File Download Tab. Scroll to the File Download Con...
Thu, 19 Jan, 2023 at 10:38 AM
When you are getting the following error - Error: Error: {faultcode:'sf:CONTENT_CUSTOM_DOWNLOAD_EXCEPTION', faultstring:'CONTENT_CUSTOM_DOWNLOAD...
Fri, 18 Nov, 2022 at 6:31 PM
You can download the files without separating them into folders, follow these steps - 1- Go to About Mass File Download tab. 2- Scroll down to File Downl...
Wed, 7 Dec, 2022 at 4:17 PM
Yes, of course. You can install the app from AppExchange by clicking the Get It Now button. It comes with a few days of the trial, so you can try/test/...
Wed, 7 Dec, 2022 at 5:53 PM