FAQs
Yes! The Mass File Download app works when the "Shield Encryption On" is enabled in the Salesforce org. PS: View Mass File Download, Salesforc...
Mon, 9 Feb, 2026 at 9:04 PM
The Advanced Search(SOQL) feature is available only in the paid version. PS: View Mass File Download, Salesforce file download app on Salesforce AppExch...
Mon, 9 Feb, 2026 at 9:05 PM
You can see the total file size and number of selected files on the Download button. PS: View Mass File Download, Salesforce file download app on S...
Mon, 9 Feb, 2026 at 9:05 PM
Yes, you can search for individual records by searching in the Related File & Attachments Tab under the Mass File Download tab. We have 3 Search Modes ...
Mon, 9 Feb, 2026 at 9:50 PM
To append the Case numbers to the downloaded Case Email Attachments' names, We need to create the formula field on the Email Attachment object and add t...
Mon, 9 Feb, 2026 at 9:51 PM
Once you install the Satrang Mass File Download app, you will receive the trial version of the app. In the trial version: 1. You can use the app for up...
Mon, 9 Feb, 2026 at 9:52 PM
You can download files and attachments along with the record name and record ID. Go to the About Mass File Download Tab. Scroll to the File Download Con...
Mon, 9 Feb, 2026 at 9:56 PM
When you are getting the following error - Error: Error: {faultcode:'sf:CONTENT_CUSTOM_DOWNLOAD_EXCEPTION', faultstring:'CONTENT_CUSTOM_DOWNLOAD...
Mon, 9 Feb, 2026 at 9:57 PM
You can download the files without separating them into folders, follow these steps - 1- Go to About Mass File Download tab. 2- Scroll down to File Downl...
Fri, 13 Feb, 2026 at 1:08 PM
Yes, of course. You can install the app from AppExchange by clicking the Get It Now button. It comes with a few days of the trial, so you can try/test/...
Mon, 9 Feb, 2026 at 9:58 PM