FAQs
No, EmailMessage doesn't support the listview in Salesforce, and the app supports only those objects whose list views are supported in Salesforce. If yo...
Fri, 13 Feb, 2026 at 1:01 PM
If all content versions are not visible, then you need to make the below additional settings: Steps: Go to Setup and search for Permission Sets (choose a...
Mon, 9 Feb, 2026 at 6:57 PM
If you are getting the error "Remote Invocation Failed, Due to Status Code" while searching records or downloading files, it is specifically becau...
Mon, 9 Feb, 2026 at 6:58 PM
First, create a custom field on your Custom object or Standard object. Or you can choose an already existing field for the object. Search for the tab - Ex...
Mon, 9 Feb, 2026 at 6:59 PM
If you are getting an error stating "Exceeded maximum download limit (15 MB) in trial mode, that means the Trial download limit has been exceeded and y...
Mon, 9 Feb, 2026 at 7:00 PM
Yes! You can export each record's attachments in the Subfolder by just turning Toggles. Go to the Mass File Download App. Click on the About Mass Fil...
Mon, 9 Feb, 2026 at 7:01 PM
Yes, it is possible to give actual filenames instead of Salesforce IDs i.e Files are downloaded with the actual file name. Optional, is to also suffix file ...
Mon, 9 Feb, 2026 at 7:28 PM
If a custom or standard object is not visible in the "Select Object" dropdown in the "Mass File Download" tab, then please visit the &qu...
Mon, 9 Feb, 2026 at 7:29 PM
In the active (purchased) version of the app, there are no restrictions on file size downloads. You can download files of any size without limitations. ...
Mon, 9 Feb, 2026 at 7:30 PM
Search for the "Excluded Object" tab by clicking on the 9 dots in the top left. If no results were found for the "Excluded Object", t...
Mon, 9 Feb, 2026 at 7:30 PM