FAQs
Yes, when you install the app in your Full or Partial Sandbox or Production, you get a 5-day trial with limited features and no purchase obligations. Refer...
Fri, 14 Nov, 2025 at 5:02 PM
As you upload the files with the extension already included in the file name, the file is getting uploaded as the same. The Mass File Download app only con...
Mon, 9 Feb, 2026 at 10:19 PM
The app's limitations depend solely on the Salesforce org limits since it is a 100% force.com app. The app does not integrate or connect with any e...
Mon, 9 Feb, 2026 at 10:21 PM
Using the Mass File Download app, you can download up to 2000 files in one click without worrying about the file size, and another 2000 in another click, an...
Mon, 9 Feb, 2026 at 10:22 PM
No! Monthly subscriptions are not available, it's a yearly subscription only. That's how our contract is with Salesforce, hence our contract with su...
Mon, 9 Feb, 2026 at 10:22 PM
Licenses can't be migrated from one production org to another production org. For another production org, you will have to make a new purchase. PS: ...
Mon, 9 Feb, 2026 at 10:23 PM
A license purchased is for Production Org and its connected sandboxes. In short, sandboxes (related to the Production Org) use it for free at the cost paid ...
Mon, 9 Feb, 2026 at 10:24 PM
The minimum number of licenses needed to purchase is 4, giving 4 users access to all features for the entire subscription year. PS: View Mass File Down...
Mon, 9 Feb, 2026 at 10:25 PM
Absolutely! Mass File Download is fully compatible with files of any size. Even if a file is particularly large, the download may take a bit longer, but res...
Mon, 9 Feb, 2026 at 10:25 PM
Yes, you can change the download location from the default location on your local machine to a shared location such as OneDrive or SharePoint. This can be e...
Mon, 9 Feb, 2026 at 10:26 PM