FAQs
If you want to keep the original file names when downloading files, make sure to turn OFF both the "Rename Downloaded Files for Deduplication" and...
Tue, 10 Feb, 2026 at 1:46 PM
Yes, you can rename downloaded files to include both the original file name and the file ID. To achieve this, follow these steps: Open the Mass File Down...
Tue, 10 Feb, 2026 at 1:46 PM
The app renames zip files as follows when using the Sidebar Lightning Component: If files of parent records are being downloaded, the zip file format wil...
Tue, 10 Feb, 2026 at 1:47 PM
When files are downloaded using a single lightning component, the zip file format will always be "{parentname}.zip". PS: View Mass File Downl...
Tue, 10 Feb, 2026 at 1:48 PM
When there are multiple parent records involved, the app renames the zip file to "{massfildownload-yyyymmddhhmmss}.zip". This format ensures that ...
Tue, 10 Feb, 2026 at 1:49 PM
You can try the below combinations for the "File Name" customization as per your need. Rename Downloaded Files for Deduplication Rename Download...
Tue, 10 Feb, 2026 at 1:49 PM
To directly download attachments in the Mass File Download app, follow these steps: For Downloading All Attachments: Go to the "Mass File Download&q...
Tue, 10 Feb, 2026 at 2:18 PM
Yes, you can track both the original file name and the name after the file is renamed with a suffix. Follow these steps: Open the Mass File Download app a...
Tue, 10 Feb, 2026 at 2:19 PM
Yes, you can track both the original file name and the name after the file is renamed. Follow these steps: Open the Mass File Download app and navigate to...
Tue, 10 Feb, 2026 at 2:19 PM
Yes, you can rename files after downloading them with their existing file name and a suffix. Follow these steps: Open the Mass File Download app and go to...
Tue, 10 Feb, 2026 at 2:20 PM