FAQs

How does the app rename zip files when files are downloaded using the Sidebar Lighting Component?
The app renames zip files as follows when using the Sidebar Lightning Component: If files of parent records are being downloaded, the zip file format wil...
Fri, 8 Sep, 2023 at 1:47 PM
How does the app rename zip files when files are downloaded using the Single Lighting Component?
When files are downloaded using a single lightning component, the zip file format will always be "{parentname}.zip".
Fri, 8 Sep, 2023 at 1:48 PM
What happens when there are multiple parent records, and files are downloaded using the Mass File Download app?
When there are multiple parent records involved, the app renames the zip file to "{massfildownload-yyyymmddhhmmss}.zip". This format ensures that ...
Fri, 8 Sep, 2023 at 1:48 PM
What combinations may we try to customize the File Name?
You can try the below combinations for the "File Name" customization as per your need.  Rename Downloaded Files for Deduplication Rename Downloade...
Fri, 8 Sep, 2023 at 1:41 PM
After configuring the suffix for renaming files after download, can we track the original file name and the file name after renaming with the suffix value?
Yes, you can track both the original file name and the name after the file is renamed with a suffix. Follow these steps: Open the Mass File Download app a...
Wed, 13 Sep, 2023 at 9:31 AM
Can we track the original file name after files are renamed using Rename Downloaded Files for Deduplication?
Yes, you can track both the original file name and the name after the file is renamed. Follow these steps: Open the Mass File Download app and navigate to...
Fri, 15 Sep, 2023 at 8:33 PM
Can I rename a file with its existing name and a suffix?
Yes, you can rename files after downloading them with their existing file name and a suffix. Follow these steps: Open the Mass File Download app and go to...
Fri, 15 Sep, 2023 at 8:35 PM
How can a user download the Event Log Files using the Mass File Download app?
User can download the Event Log Files using the Mass File Download app as follows - Open the Mass File Download app. Go to the "Event Log Files"...
Tue, 19 Sep, 2023 at 10:12 AM
How can user hide the Event Log Files Tab from the Mass File Download app?
Admin user can hide the Event Log Files Tab from the Mass File Download app as follows - Open the Mass File Download app. Go to the "About Mass File...
Tue, 19 Sep, 2023 at 10:12 AM
How to download Notes?
If your salesforce records contain Notes and Attachments and you wish to download Notes in bulk using the "Mass File Download" AppExchange App, th...
Tue, 24 Oct, 2023 at 12:27 PM