FAQs
To filter the object records, files, or attachments using Advanced Search SOQL on the basis of Created Date, you need to put the date in the following forma...
Mon, 9 Feb, 2026 at 10:27 PM
You have to use the filter SOQL option to Download Attachments filtered by Created Date. You have to put the date in the following format - YYYY-MM-DDThh:mm...
Mon, 9 Feb, 2026 at 10:27 PM
If the user has the Mass File Download Permissions (Admin) permission set, they will have restricted access to the settings in the "About Mass File Dow...
Mon, 9 Feb, 2026 at 10:28 PM
Yes! You can download files & attachments related to the emails within a case. Please follow the below steps to download files & Attachments from...
Tue, 10 Feb, 2026 at 1:25 PM
If your files & attachments are related to the Case Email then you can download them from Email Message. Follow the below steps to Downalof files &...
Tue, 10 Feb, 2026 at 1:26 PM
You have to use the filter SOQL option to Download files filtered by Created Date, You have to put the date in the following format - YYYY-MM-DDThh:mm:ssZ, ...
Tue, 10 Feb, 2026 at 1:27 PM
Please find the answers to most of the security questions you might have around the Mass File Download app @ https://docs.google.com/document/d/1VMM5DBZj7iO...
Tue, 10 Feb, 2026 at 1:34 PM
If you encounter the "Remoting response size exceeded a maximum of 15 MB" error while using the Mass File Download App to search for files, it ind...
Tue, 10 Feb, 2026 at 1:34 PM
You can download a maximum of 2000 Files/Attachments in one go, We have some suggestions to help you effectively manage your downloads: 1. Utiliz...
Tue, 10 Feb, 2026 at 1:35 PM
With Mass File Download version 10.0 (Release Notes), we have added the "ContentDocumentLinkId" column to the CSV Mapping File. Now, user can easi...
Tue, 10 Feb, 2026 at 1:37 PM