FAQs
Yes! You can download files & attachments related to the emails within a case. Please follow the below steps to download files & Attachments from...
Mon, 3 Jul, 2023 at 8:36 PM
If your files & attachments are related to the Case Email then you can download them from Email Message. Follow the below steps to Downalof files &...
Mon, 3 Jul, 2023 at 8:36 PM
You have to use the filter SOQL option to Download files filtered by Created Date, You have to put the date in the following format - YYYY-MM-DDThh:mm:ssZ, ...
Wed, 14 Jun, 2023 at 9:33 AM
Please find the answers to most of the security questions you might have around the Mass File Download app @ https://docs.google.com/document/d/1VMM5DBZj7iO...
Wed, 7 Jun, 2023 at 4:31 PM
If you encounter the "Remoting response size exceeded a maximum of 15 MB" error while using the Mass File Download App to search for files, it ind...
Mon, 3 Jul, 2023 at 8:38 PM
You can download a maximum of 2000 Files/Attachments in one go, We have some suggestions to help you effectively manage your downloads: 1. Utiliz...
Mon, 3 Jul, 2023 at 8:41 PM
With Mass File Download version 10.0 (Release Notes), we have added the "ContentDocumentLinkId" column to the CSV Mapping File. Now, user can easi...
Tue, 4 Jul, 2023 at 8:06 PM
We have a total of 7 filters that you can use to filter your files & Attachments - 1. File/Attachment Name - This will help you to filter your File...
Mon, 3 Jul, 2023 at 8:44 PM
In the Trial mode, the visibility of files is restricted to a maximum of 50 on each of the four tabs. To gain access to additional files and enable the abil...
Mon, 3 Jul, 2023 at 8:49 PM
Follow the below steps to add the related object Field Name to the downloaded File Name: Step 1 - Create Formula Field Go to the "Setup". Take...
Tue, 31 Oct, 2023 at 10:28 AM