FAQs

Why are duplicate files/notes showing in the search results for Files and Lightning Notes?
When the "Select Object" dropdown is left blank in the search, the search results include files and notes related to both the record and the user....
Thu, 27 Mar, 2025 at 5:11 PM
How to use multiple filter options to filter specific files?
In the Mass File Download app, you have the option to filter files/attachments. To apply a single filter, use the "Filter" button. For applying mu...
Thu, 27 Mar, 2025 at 4:54 PM
How to use multiple filter options to filter specific Attachment?
In the Mass File Download app, you have the option to filter files/attachments. To apply a single filter, use the "Filter" button. For applying mu...
Thu, 27 Mar, 2025 at 4:55 PM
How can I filter by multiple file types (e.g., ZIP, PDF, JPG) using the filter option?
In the Mass File Download app, you have the option to filter files/attachments through multiple file types. To apply multiple filters, you have to use the &...
Thu, 27 Mar, 2025 at 4:53 PM
What causes the error 'Unknown property $ObjectType.File'?
If you're getting this "Unknown property $ObjectType.File'?" message on the "Mass File Download" Tab then you have to check the ...
Thu, 12 Dec, 2024 at 10:51 PM
Using Mass File Download App, can the Conga app files/attachments be downloaded?
Yes, if the files are directly attached to the Conga custom/standard object, you can download the files and attachments from them using the Mass File Downlo...
Fri, 13 Dec, 2024 at 6:33 PM
Does the LWC Detail Page Component (3 Levels One) consume daily API calls from the org's limits?
No, the LWC Detail Page Component does not consume daily API calls from the org's limits. The component does not make external API callouts for any oper...
Thu, 9 Jan, 2025 at 2:00 PM
How to use "Downloaded Files Trackings" object?
The "Downloaded Files Tracking" object is a paid additional feature. It allows admin users to track downloaded files efficiently. Admins can gener...
Thu, 27 Mar, 2025 at 4:51 PM
Why am I getting the error "Currently, the record search (criteria) is returning more than 50,000 records which is causing the search to fail" when downloading files?
This error occurs because the search query is retrieving more than 50,000 records, which exceeds the system limit. The Accounts object typically contains a ...
Thu, 27 Mar, 2025 at 4:48 PM
Why do I see the message "We don't find any Salesforce account linked to your Trailblazer.me profile" when trying to Install the app?
If you encounter this message while selecting the Trailhead login option, please use the Salesforce login option instead. Enter your Salesforce production ...
Thu, 27 Mar, 2025 at 5:12 PM