FAQs

Mass File Download (Account Engagement) Tab: How can I delete files after downloading them?
The tab provides an option to delete files once they are downloaded to help you manage your storage and keep your Pardot environment organized.
Fri, 31 Oct, 2025 at 4:18 PM
How does Mass File Download (Account Engagement) feature save my time?
Salesforce Account Engagement do not provide mass download action. User has to download each file individually. This can be very tedious process when large ...
Fri, 31 Oct, 2025 at 4:23 PM
Do I need technical expertise to use this Mass File Download (Account Engagement) feature?
This screen is end user friendly and designed for marketers and administrators alike. You can download or delete files with just a few clicks.
Fri, 31 Oct, 2025 at 4:25 PM
How do I know if I need additional file credits for Account Engagement (Pardot) files download?
If your total file downloads exceed the included 10 GB of file credits, the system will prompt you to purchase additional credits. This allows you to contin...
Fri, 31 Oct, 2025 at 4:28 PM