FAQs

Can I modify the download folder from within the app?
No, the app does not provide an in-app option to select or modify the download folder. The destination folder is determined by your browser settings. Howeve...
Mon, 13 Oct, 2025 at 2:28 PM
Does the Mass File Download app override Salesforce permissions to allow users to access all files?
No. The Mass File Download app fully respects Salesforce security and does not override permissions. It adheres to file-level, object-level, and sharing/acc...
Mon, 13 Oct, 2025 at 2:44 PM
Can we download notes with .RTF format?
Salesforce doesn’t allow saving .rtf files as native Note records. If you upload an .rtf file, Salesforce treats it as a File record, not a Note. In short, ...
Mon, 13 Oct, 2025 at 2:47 PM