FAQs
No, the app does not provide an in-app option to select or modify the download folder. The destination folder is determined by your browser settings. Howeve...
Mon, 13 Oct, 2025 at 2:28 PM
No. The Mass File Download app fully respects Salesforce security and does not override permissions. It adheres to file-level, object-level, and sharing/acc...
Mon, 13 Oct, 2025 at 2:44 PM
Salesforce doesn’t allow saving .rtf files as native Note records. If you upload an .rtf file, Salesforce treats it as a File record, not a Note. In short, ...
Mon, 13 Oct, 2025 at 2:47 PM
This feature allows you to download files from Account Engagement (Pardot) across multiple business units. You can download files individually or in bulk as...
Fri, 31 Oct, 2025 at 4:10 PM
Users who manage multiple business units, need offline access to their Pardot files, or want to archive and organize their marketing assets, will find this ...
Fri, 31 Oct, 2025 at 4:11 PM
You can download files in bulk using the "Download File (ZIP)" option. Simply select 5000 in the Show Entries dropdown to download up to 5000 file...
Fri, 31 Oct, 2025 at 4:17 PM
The current additional feature price includes up to 10 GB of file credits. If you need to download more files beyond this limit, additional file credits can...
Fri, 31 Oct, 2025 at 4:17 PM
The tab provides an option to delete files once they are downloaded to help you manage your storage and keep your Pardot environment organized.
Fri, 31 Oct, 2025 at 4:18 PM
Salesforce Account Engagement do not provide mass download action. User has to download each file individually. This can be very tedious process when large ...
Fri, 31 Oct, 2025 at 4:23 PM
This screen is end user friendly and designed for marketers and administrators alike. You can download or delete files with just a few clicks.
Fri, 31 Oct, 2025 at 4:25 PM