FAQs
Yes. You can either set a default download folder or configure your browser to prompt you each time before downloading. This is managed through your browser...
Mon, 13 Oct, 2025 at 2:07 PM
No. The app supports downloading all files/attachments associated with the Email Message object, but downloading emails directly in .eml format is not suppo...
Mon, 13 Oct, 2025 at 2:08 PM
No, the app does not provide an in-app option to select or modify the download folder. The destination folder is determined by your browser settings. Howeve...
Mon, 13 Oct, 2025 at 2:28 PM
Yes. A Downloaded Files Trackings object is provided, which logs details such as: Files downloaded User who downloaded them Related object File size an...
Thu, 11 Dec, 2025 at 6:39 PM
No. The Mass File Download app fully respects Salesforce security and does not override permissions. It adheres to file-level, object-level, and sharing/acc...
Mon, 13 Oct, 2025 at 2:44 PM
Salesforce doesn’t allow saving .rtf files as native Note records. If you upload an .rtf file, Salesforce treats it as a File record, not a Note. In short, ...
Mon, 13 Oct, 2025 at 2:47 PM
This feature allows you to download files from Account Engagement (Pardot) across multiple business units. You can download files individually or in bulk as...
Fri, 31 Oct, 2025 at 4:10 PM
Users who manage multiple business units, need offline access to their Pardot files, or want to archive and organize their marketing assets, will find this ...
Fri, 31 Oct, 2025 at 4:11 PM
You can download files in bulk using the "Download File (ZIP)" option. Simply select 5000 in the Show Entries dropdown to download up to 5000 file...
Fri, 31 Oct, 2025 at 4:17 PM
The current additional feature price includes up to 10 GB of file credits. If you need to download more files beyond this limit, additional file credits can...
Fri, 31 Oct, 2025 at 4:17 PM