FAQs

Can we download the documents of other Applications by using mass file download app?
Yes, you can go to Mass File Download -> Documents -> Select Folder -> Download Document.
Fri, 18 Jan, 2019 at 6:09 PM
Can we download files without zipping ?
Yes, we can. All we have to do is to disable "Download Files in ZIP format" in the "File Download Configuration" section of About MFD.
Tue, 9 Jun, 2020 at 8:31 PM
Can we download multiple files with same name?
Yes, we can. We have to enable "Rename Downloaded Files for Deduplication" in the "File Download Configuration" section. When this set...
Mon, 2 Aug, 2021 at 4:06 PM
Where can we see the downloaded files and in which format?
It depends on the browser download settings and downloaded files format will be the same as that of the files. 
Tue, 9 Jun, 2020 at 8:26 PM
Can we download files for a list view
Yes, we can. All you have to do is to choose the "List Views" in Search mode under the "Related Files & Attachments" section.
Fri, 30 Jul, 2021 at 12:31 PM
Can we download files of the child objects?
Yes using the lightning component. With the lightning component in the left panel, you will be able to see and download all the related records (child recor...
Tue, 9 Jun, 2020 at 8:26 PM
Can I filter my files and attachments ?
Yes, you can filter your files and attachments associated with records by simply choosing the appropriate filters. You can filter your files/attachments by...
Tue, 9 Jun, 2020 at 8:31 PM
Records are not getting searched.
If you have selected a list view or searched for a record in the Mass File Download tab and are not being shown with any data. Then you might have to look f...
Mon, 30 Sep, 2019 at 7:53 PM
Can I see the total file and record counts searched?
Yes, you can see your total Records and Files Count on the Mass File Download Tab. You can see the files on any tab inside the Mass File Download tab (Relat...
Fri, 30 Jul, 2021 at 12:43 PM
Are there any trial period limitations?
Mass File Download provides a large number of features that can be customizable according to the users' needs. But if you are in Trial Period you will...
Mon, 2 Aug, 2021 at 3:37 PM