FAQs

Why I'm not been able to select "No Download Limit" Toggle
Mass File Download provides a large number of features that can be customizable according to the users' needs. But if you are in Trial Period you will...
Tue, 1 Oct, 2019 at 12:22 PM
Can I download Files in Folders?
Yes, you can. With this functionality, a user can choose to download their files in ZIP as in Folder Structure or in Without Folder Structure. How to enabl...
Tue, 15 Oct, 2019 at 12:13 PM
My folders are not structuring properly.
With the feature of Downloading ZIP of Files in Sub Folders. There are chances that the folder might get overridden because of the same name. To avoid these...
Tue, 15 Oct, 2019 at 12:13 PM
Can I track my downloaded files?
Yes, you can surely track the downloaded files by looking at the CSV file which is being provided when you download the files with or without ZIP. The CSV ...
Tue, 9 Jun, 2020 at 8:29 PM
Can I have lightning component customisable to show just my Objects
Yes, you can. When you set the Mass File Download Related Files on the Lightning Record Page, you can provide related object's child-relationship names...
Tue, 15 Oct, 2019 at 12:55 PM
Why user not able to see Files after giving access of Mass File Download Application ?
When you are given access to the user to access MFD Application, you need to give Field level permission to the custom object named "Excluded object&qu...
Tue, 9 Jun, 2020 at 8:28 PM