FAQs

Does the list view able to search files/attachments related to EmailMessage?
No, EmailMessage doesn't support the listview in Salesforce and the app supports only those object's List View which are supported in Salesforce. ...
Fri, 29 Jan, 2021 at 7:00 PM
Why all the Files (ContentVersion) are not visible ?
If in case all content version is not visible then need to do below additional settings: Steps: Go to Setup and Search Permission Sets (choose an exis...
Fri, 29 Jan, 2021 at 7:07 PM
Remote invocation failed, due to status code?
If you are getting an error "Remote Invocation Failed, Due to Status Code:" while searching records or downloading the files is specifically becau...
Mon, 16 Nov, 2020 at 7:55 PM
Rename folder name to a different name
First, create a Custom_field__c on your Custom_Object__c/standard object. Or you can choose an already existing field for the object. Search for the tab E...
Mon, 18 Jan, 2021 at 8:37 PM
How to solve "Exceeded Maximum download Limit (25MB). Please select fewer files for Download." error?
If you are getting an error stating "Exceeded Maximum download Limit (25MB)".  Please make sure the followings You should have an Active l...
Wed, 27 Jan, 2021 at 12:33 PM
How to enable/show a Object in the "Select Object" dropdown in MFD tab?
If a custom or standard object is not visible in the "Select Object" dropdown in the "Mass File Download" tab, then please visit the &qu...
Mon, 26 Apr, 2021 at 12:08 PM
What is the file size download limit?
There's no file size download limit in the active (purchased) version of the app.  In the trial, there's a limit of 25 MB. Once paid, active licen...
Mon, 31 May, 2021 at 10:04 PM
Rename Downloaded File With Custom Suffix
Search for the "Excluded Object" tab by clicking on the 9 dots in the top left. If no results found for the "Excluded Object", then y...
Fri, 11 Jun, 2021 at 11:05 AM
Remove Id from the files' name.
Please Note:  This feature allows you to download files with the same name. If this feature gets disabled you will not be able to download the duplicate fi...
Fri, 11 Jun, 2021 at 11:39 AM
Issues with searching and downloading files with special characters?
Please make sure that you have the latest version of MFD installed in your org. To download visit the following link: https://appexchange.salesfo...
Fri, 30 Jul, 2021 at 7:52 PM