FAQs
User can download the Event Log Files using the Mass File Download app as follows - Open the Mass File Download app. Go to the "Event Log Files"...
Tue, 10 Feb, 2026 at 2:21 PM
Admin user can hide the Event Log Files Tab from the Mass File Download app as follows - Open the Mass File Download app. Go to the "About Mass File...
Tue, 10 Feb, 2026 at 2:22 PM
If you want to query on EmailMessage and provide a filter of Case IDs, Then you need to use the below SOQL Query to get the appropriate result. SOQL Query...
Tue, 10 Feb, 2026 at 2:23 PM
If your salesforce records contain Notes and you wish to download Notes in bulk using the "Mass File Download" AppExchange App, then you must take...
Tue, 10 Feb, 2026 at 2:24 PM
User can disable SNotes download from both MassFileDowloadlightningComponent and Mass File Download Related Files lightning components. Follow the steps: ...
Tue, 10 Feb, 2026 at 2:25 PM
To add Notes to records, you first need to enable the Notes. Follow the steps: Go to Setup > Home and search for Notes. Select Notes Settings and...
Tue, 10 Feb, 2026 at 2:25 PM
Yes, it is possible to export just the attachments or just the files. There are no download limits; you can download up to 5TB of data or more than that in ...
Tue, 10 Feb, 2026 at 2:26 PM
Yes, it is possible to export just the files or just the attachments. There are no download limits; you can download up to 5TB of data or more than that in ...
Tue, 10 Feb, 2026 at 2:28 PM
The time required to download files and attachments depends on several factors: System Resources: CPU performance, memory, and storage capacity directly ...
Tue, 10 Feb, 2026 at 2:28 PM
The format or extension of the downloaded attachment will precisely match the original format within the Salesforce org. Let us help you with the steps to d...
Tue, 10 Feb, 2026 at 2:29 PM