FAQs
User can view the CSV mapping file in the most recent Zip folder you downloaded to your system. This will enable you to view the details of the downloaded f...
Tue, 10 Feb, 2026 at 2:30 PM
If any issues occur during the file or attachment download, the Mass File Download app won't allow you to resume. You'll need to search again and in...
Tue, 10 Feb, 2026 at 2:31 PM
Mass File Download doesn't utilize any temporary storage. The downloaded files, including your CSV file, are transferred directly between your Salesforc...
Tue, 10 Feb, 2026 at 2:31 PM
There are currently no encryption options available for the exported CSV files. The file transfer occurs over an HTTPS server, ensuring a secure connection ...
Tue, 10 Feb, 2026 at 2:32 PM
Access and network security controls are determined solely by user permissions. Users with access to the Mass File Download app and files can download them ...
Tue, 10 Feb, 2026 at 2:42 PM
Our export utility is hosted on the Salesforce platform, which undergoes verification by Force.com. As of now, we have not applied for specific compliance r...
Tue, 10 Feb, 2026 at 2:42 PM
Yes, Our solution undergoes security reviews conducted by Salesforce itself. Before any app or its newer version is published on the AppExchange platform, i...
Tue, 10 Feb, 2026 at 2:43 PM
To change the Download Location in Google Chrome, take the following steps to change the download location in Google Chrome: Click the Chrome menu on the...
Tue, 10 Feb, 2026 at 2:44 PM
Take the following steps to change the download location in Google Chrome: Click the Chrome menu on the top right-hand corner of the browser next to the U...
Tue, 10 Feb, 2026 at 2:45 PM
Files can be downloaded to SharePoint, if SharePoint has offline software installed on the machine where the user is downloading so when the download is do...
Tue, 10 Feb, 2026 at 2:46 PM