FAQs

What is the use of the advanced feature “Amazon S3 to Salesforce Sync”?
Using this feature, you can now auto-create or auto-delete Cloud Document records in the Salesforce when files are directly uploaded in Amazon S3. Go to ...
Mon, 26 Dec, 2022 at 2:41 PM
Can we get the trial version and install this version on a full/part sandbox environment?
Yes, when you install the app in your Full/Part Sandbox or Production, you get 5 days trial with limited features and no purchase obligations. Refer to ...
Tue, 4 Apr, 2023 at 5:23 PM
How many files can a user upload from Salesforce to Amazon S3?
There is no restriction on the number of files that can uploaded to Amazon S3 at once from Salesforce. Using the "Upload Files to Amazon S3" o...
Thu, 27 Jul, 2023 at 11:40 AM
How to change the bucket to store the files from Salesforce to Amazon S3?
By clicking on the "About Drag, Drop & Upload to Amazon S3" tab, you can edit the default bucket selection field. Steps for selecting exis...
Thu, 27 Jul, 2023 at 11:46 AM
How to configure the AWS Watermark Image for Drag, Drop & Upload Files to Amazon S3 app?
With the help of the link AWS Watermark Image for Drag, Drop & Upload Files to Amazon S3, you can easily understand the steps to configure the AWS Water...
Sat, 30 Dec, 2023 at 4:16 PM
How to configure TLS settings in AWS S3?
The TLS settings are not in scope of Salesforce package. These settings must be configured at the user's browser level. The user should examine the brow...
Thu, 24 Aug, 2023 at 5:07 PM
Error: The request signature we calculated does not match the signature you provided. Check your key and signing method.:70
Users may face this issue while uploading files from Salesforce to AWS S3. There can be possible issues with entered credentials or dynamic folder ID value....
Wed, 27 Sep, 2023 at 5:45 PM
PDF File: "Click to Preview" Settings instead of downloading it.
The "Click to Preview" feature primarily serves as a download function. Some file formats are automatically downloaded and opened by the browser, ...
Wed, 29 Nov, 2023 at 1:39 PM
How do I add Drag Drop & Upload Files to Amazon S3 Lightning Component on the Salesforce Lightning page?
To add the Drag Drop & Upload Files to Amazon S3 Component to a Lightning page, follow the steps below: Go to the records page where you want to add t...
Wed, 22 Nov, 2023 at 2:29 PM
How can I hide the existing Cloud Documents in a Lightning component?
User can, you can hide existing Cloud Documents from the Lightning component by following these steps: Go to the specific record where you've added...
Wed, 22 Nov, 2023 at 2:30 PM