Billing FAQs
To generate the quote fill out the Order Form at Satrang Technologies - Order Form and click on the "Generate Quote" Button, this button will gene...
Tue, 10 Sep, 2024 at 9:50 PM
Once payment is made, licenses will be issued within an hour during IST working hours i.e. 9 AM to 9 PM IST, or on the next working day if the form is submi...
Tue, 10 Sep, 2024 at 9:50 PM
Yes, we assist with app configuration. The subscription fee covers one-time installation support in the Production Org for 30 days.
Tue, 10 Sep, 2024 at 9:50 PM
Additional customization and maintenance services are offered for an extra fee, contingent upon specific use cases and requirements. It's advisable to c...
Tue, 10 Sep, 2024 at 9:51 PM
We're committed to supporting you throughout your journey with us. If you require assistance with features or need clarification on how the app works, f...
Tue, 10 Sep, 2024 at 9:51 PM
You have three options to contact us: You can send us an email directly to our email address: chirag@satrangtech.com You can create a new support ticket...
Tue, 17 Sep, 2024 at 12:32 PM
Our subscription agreement is for a year, and payment must be made in full before services begin. We don't offer month-to-month subscriptions or a '...
Tue, 10 Sep, 2024 at 9:53 PM
No, the licenses are not automatically renewed. We do not renew licenses without your prior consent.
Tue, 10 Sep, 2024 at 9:53 PM
In sure scenarios, if a mid-year license purchase is made, our changes will take effect the following year. Therefore, you will only be charged for th...
Tue, 10 Sep, 2024 at 9:55 PM
We accept payment through Bank Wire Transfer, PayPal, or Razorpay. Please note that we do not allow other payment methods, except for Credit Card via PayPal...
Tue, 10 Sep, 2024 at 9:55 PM