FAQs

What will happen if I delete Cloud Document records in Salesforce?
if you are mass deleting them using some data loader or an external tool like Workbench then it won't delete files from S3. But if you are deleting usin...
Tue, 15 Oct, 2024 at 7:14 PM
How to Migrate Files/Attachments from Objects Not Related to Cloud Documents?
 You can migrate files from objects that are not related to Cloud Documents. Please follow the steps below: Go to the "About Drag & Drop and Uplo...
Thu, 9 Jan, 2025 at 5:02 PM
How can We Migrate Files/Attachments from Objects Not Related to Cloud Documents in Real-Time?
User can migrate files/attachments from objects that are not related to Cloud Documents in real time. Please follow the steps below: Go to the "About...
Thu, 9 Jan, 2025 at 5:04 PM
Is It Possible to Upload Files Directly to the S3 Bucket Without Creating Any Folder?
Yes, you can upload files directly to the Amazon S3 bucket without creating any folders. Follow the steps below: Go to the "About Drag & Drop and...
Thu, 9 Jan, 2025 at 5:04 PM
Is It Possible to Migrate Files/Attachments Without Searching on the Screen?
Yes, you can migrate files/attachments without searching on the screen. Follow the steps below: Go to the "About Drag & Drop and Upload to Amazon...
Thu, 9 Jan, 2025 at 5:05 PM
Is It Possible to Download Migrated Files as a Zip?
Yes, you can download migrated files as a Zip or as individual files directly from the Download page. Follow the steps below: Go to the Cloud Documents ta...
Thu, 9 Jan, 2025 at 5:05 PM
How can I add the DDU Amazon S3 Lightning Component to the Salesforce Mobile App?
To add the DDU Amazon S3 Lightning Component to a record page in the Salesforce Mobile App, follow these steps:  1. Go to Setup in Salesforce. 2. Naviga...
Wed, 30 Apr, 2025 at 5:41 PM
Where can I find the Terms & Conditions for the Drag, Drop & Upload Files to Amazon S3 (Backup Files) App?
All purchases of our Drag, Drop & Upload Files to Amazon S3 (Backup Files) app are governed by the standard Salesforce AppExchange Terms & Condition...
Tue, 27 May, 2025 at 2:55 PM