FAQs

How can external users access the upload functionality?
To expose the Flow to external users: Go to Setup → Digital Experiences → All Sites Create or open an Experience Cloud Site Open Experience Builder Add...
Mon, 30 Mar, 2026 at 8:24 PM
Why is passing recordId in the URL important? (Experience Cloud Site)
The recordId links the uploaded file to a specific Salesforce record. Example: ?recordId=001XXXXXXXX Without this, the file cannot be associated with t...
Mon, 30 Mar, 2026 at 8:24 PM
How is the Flow exposed to external users? (Experience Cloud Site)
Create an Experience Cloud Site Add the Flow to a page Publish the site Access it using a URL with a record ID: https://yourdomain.com/sitepage?recordId...
Mon, 30 Mar, 2026 at 8:24 PM
Can external (guest) users use this upload functionality? (Experience Cloud Site)
Yes. External users can upload files using the component when it is embedded in a Flow and exposed via a published site. For a detailed explanation, ple...
Mon, 30 Mar, 2026 at 8:24 PM
Why is the delete icon not clickable for guest users?
Guest users do not have permission to delete records from the Cloud Documents object. Since delete access is restricted, the delete icon is clickable for th...
Tue, 5 May, 2026 at 1:45 PM