FAQs

How can external users access the upload functionality?
To expose the Flow to external users: Go to Setup → Digital Experiences → All Sites Create or open an Experience Cloud Site Open Experience Builder Add...
Mon, 30 Mar, 2026 at 8:24 PM
Why is passing recordId in the URL important? (Experience Cloud Site)
The recordId links the uploaded file to a specific Salesforce record. Example: ?recordId=001XXXXXXXX Without this, the file cannot be associated with t...
Mon, 30 Mar, 2026 at 8:24 PM
How is the Flow exposed to external users? (Experience Cloud Site)
Create an Experience Cloud Site Add the Flow to a page Publish the site Access it using a URL with a record ID: https://yourdomain.com/sitepage?recordId...
Mon, 30 Mar, 2026 at 8:24 PM
Can external (guest) users use this upload functionality? (Experience Cloud Site)
Yes. External users can upload files using the component when it is embedded in a Flow and exposed via a published site. For a detailed explanation, ple...
Mon, 30 Mar, 2026 at 8:24 PM
Why is the delete icon not clickable for guest users?
Guest users do not have permission to delete records from the Cloud Documents object. Since delete access is restricted, the delete icon is clickable for th...
Tue, 5 May, 2026 at 1:45 PM
What is Azure Blob Versioning and how does it work with Salesforce?
Azure Blob Versioning allows multiple versions of the same file to be stored in Azure. When enabled, a new version is created whenever a file is modified or...
Fri, 11 Sep, 2026 at 2:44 PM
What happens if I upload a file with the same name again?
If Azure Blob Versioning is enabled and a file with the same name is uploaded to the same folder and container, Azure will create a new version of that file...
Fri, 11 Sep, 2026 at 2:51 PM
What is the “Upload files to Salesforce first and then to Azure” feature?
This feature is used when uploaded files need to satisfy the validation rules defined in Salesforce. It allows files to be uploaded to Salesforce first ...
Fri, 11 Sep, 2026 at 2:51 PM
How can files be required to satisfy validation rules before they are uploaded to Azure?
Validations can be applied when using the native Salesforce file upload feature. This allows you to control and restrict file uploads based on your business...
Fri, 11 Sep, 2026 at 2:53 PM
What is a restricted SAS token and why is it useful?
A restricted SAS (Shared Access Signature) token is a secure, limited-access key used to control how users interact with Azure Storage during file uploads. ...
Fri, 11 Sep, 2026 at 2:58 PM