FAQs

How can the app help me if I wish to have a file backup in Azure?
The Migrate Files/Attachments to Azure feature will help you migrate the Files/Attachments from Salesforce to Azure. The files will be stored in proper fold...
Thu, 12 Feb, 2026 at 8:07 PM
Will I be able to extract the file migration details along with the parent record data?
Yes, absolutely. After each file migration from Salesforce to Azure, the Azure Integration app creates a Cloud Document record in Salesforce. This custom ob...
Thu, 12 Feb, 2026 at 8:08 PM
How can we filter the files/Attachments based on parent records and then migrate them?
Azure Integration app provides flexible filtering capabilities using SOQL filter conditions, allowing you to precisely target the records you're interes...
Thu, 12 Feb, 2026 at 8:09 PM
How can I get file migration completion email notification to specific email addresses?
Azure Integration app supports sending file and attachment migration results via email to specific recipients. You can set this up for both existing and rea...
Thu, 12 Feb, 2026 at 8:10 PM
How can I see the total number or size of files/attachments migrated to Azure using Migrate feature?
You can view both the total number and total size of files or attachments migrated to Azure using the Migrate feature via the Credit Summary page. To check...
Thu, 12 Feb, 2026 at 8:11 PM
In Azure to Salesforce Sync feature, what happens if I upload a file to a location that does not correspond to any parent record in Salesforce?
In the Azure to Salesforce feature, if you upload a file to an Azure location that does not correspond to any parent record in Salesforce, the application w...
Thu, 12 Feb, 2026 at 8:11 PM
Who would be the owner of Cloud Documents that are created via Azure to Salesforce Sync?
The user selected in the Azure to Salesforce Sync configuration will be assigned as the Owner of the Cloud Document records created during the sync. If thi...
Thu, 12 Feb, 2026 at 8:12 PM
Where can I find the Terms & Conditions for the Azure Integration App?
Our Terms & Conditions for the Azure Integration app are publicly listed on our Salesforce AppExchange listing, under the "Terms & Conditions&q...
Thu, 12 Feb, 2026 at 8:13 PM
TypeError: Cannot read properties of undefined (reading 'connection')
If you encounter this error on the Azure Integration Component page or the Migrate tab, Follow the options below one by one. After implementing each...
Thu, 12 Feb, 2026 at 8:13 PM
How to fix this error "Cannot create property 'ServiceEndpoint' on string''?
If you encounter this error on the Azure Integration Component page or the Migrate tab, Follow these steps to resolve it: Enable Lightning Web Security...
Thu, 12 Feb, 2026 at 8:14 PM