Billing FAQs

What is the billing contact person's information?
Main Contact Name Chirag Mehta Main Contact Email  chirag@satrangtech.com Telephone Number +91-9820436966 Email for PO submission (only one) chi...
Tue, 10 Sep, 2024 at 9:43 PM
What are the ACH Payment details?
ACH Details (for USD Transfer to US Bank Account) Routing Code = 026073150 Routing Type = ach_routing_number Account Number = 8304101774 Beneficiary Na...
Tue, 10 Sep, 2024 at 9:45 PM
What are the details of the Swift Wire transfer?
There are two Bank Details (for Swift/Wire Transfer) - ICICI Bank Details-              To check the details please visit - https://satrangtech.com/icic...
Tue, 10 Sep, 2024 at 9:46 PM
What all currencies are Satrang Technologies supported?
Satrang Technologies accepts USD payments for all services, including license purchases and renewals.
Tue, 10 Sep, 2024 at 9:46 PM
Can we use a Credit Card (CC) to pay the Invoice Bill?
We have two options for Credit Card (CC) Payment  1. Razorpay - An additional 8% fee will be applied for transaction charges.  Example - It's show...
Tue, 10 Sep, 2024 at 9:47 PM
Can Production Org and their associated Sandboxes be used at no extra cost?
Yes, you can use it at no extra cost. We are not charging an additional cost for connected sandboxes the license purchased is valid for a Production Org &a...
Tue, 10 Sep, 2024 at 9:47 PM
Is it possible to transfer licenses between production organizations?
No, the purchased licenses cannot be transferred from one production org to another. A new request must be made if you require licenses for another producti...
Tue, 10 Sep, 2024 at 9:47 PM
What is the app's subscription period?
Only yearly subscriptions are offered based on our contract with Salesforce, which aligns with our contract with you. Monthly subscriptions are unavailable.
Tue, 10 Sep, 2024 at 9:48 PM
How to purchase licenses of the apps?
To purchase the licenses you can place an order at Satrang Technologies - Order Form, by selecting the respective app name, fill the data accordingly, and m...
Tue, 10 Sep, 2024 at 9:49 PM
What are the differences between 'Credit Card' and 'Bank Wire Transfer' options on the Order Form?
When you submit the order form and decide to pay with a credit card, a PDF invoice with payment options will be generated right away. and Credit Card (provi...
Tue, 10 Sep, 2024 at 9:49 PM