FAQs

How do I assign the licenses to users?
Below are the steps to assign app licenses to the users: Go to Setup and search for Installed Packages in quick find. Locate “Mass File Upload” from ...
Sat, 5 Aug, 2023 at 5:38 PM
Are there any trial period limitations?
When using Mass File Upload, you have the option to customize its features based on your needs. However, if you're in a trial period, you won't be a...
Sat, 5 Aug, 2023 at 5:39 PM
How can I attach multiple files to a single record using CSV upload?
User can attach multiple files to a single record using CSV upload. Simply list the same record ID in multiple rows of your CSV file, each with a different ...
Tue, 31 Oct, 2023 at 9:06 AM
What happens if there's an error in the CSV file, such as incorrect file names?
If there's an error in the CSV file, such as using file names that don't match existing files, you'll see an error message in the status column ...
Tue, 31 Oct, 2023 at 9:07 AM
How can I delete files that were previously uploaded using CSV upload?
Users can delete previously uploaded files using the following steps: After uploading files, find the Delete button located on the table displaying upload...
Tue, 31 Oct, 2023 at 10:27 AM
In Search Mode - List View, how many list views will be available?
In "Search Mode" - "List View", all the list views which are accessible to user for the selected object will be displayed which you can ...
Tue, 30 Jan, 2024 at 8:00 PM
Can we upload similar file to all the records in a list view?
Yes. You have to select the object first, once the object is selected, all the list views for that object will be displayed in a "Select Mode" - &...
Tue, 30 Jan, 2024 at 7:59 PM
How can we select records for uploading files?
If you want to select records before uploading the files then below are the steps to achieve the same: To select the records, you first need to select the...
Tue, 30 Jan, 2024 at 8:05 PM
Can we upload multiple file to any specific record whose name is known?
Yes. You can upload multiple files to any specific record whose name is known.  First, you need to select the object from the "Select Object" dro...
Tue, 30 Jan, 2024 at 8:05 PM
Can we query records for uploading files? If yes, how do we query the records?
Yes, you can fetch the records by writing your desired query. You have to select the object from the "Select Object" drop-down. In "Search...
Tue, 30 Jan, 2024 at 8:06 PM