FAQs

What are the files type supported by "Mass File Upload" App?
We accept all file types. For example,.csv,.bmp,.mp3,.gpg,.css,.doc,.gif, zip,.htm,.docx,.jpeg,.jpg,.png,.pdf, and.stf  Noted - Except for files that Sales...
Mon, 9 Feb, 2026 at 3:54 PM
Does this app allow for bulk file uploads and then move them to specific records?
Yes! Our app allows you to upload many files at once, after which you may choose where to attach them. For Example, you can use List View, Search Mode (usin...
Mon, 9 Feb, 2026 at 3:55 PM
What is the purpose of the "Upload files first and then select records for it" toggle?
If the "Toggle ON to select records and then upload files against them. Toggle OFF to upload files first and then select records for it." toggle i...
Mon, 9 Feb, 2026 at 3:55 PM
How Do I Install/Upgrade/Uninstall Mass File Upload App?
With the help of the link How Do I Install/Upgrade/Uninstall an AppExchange App, you can easily understand how to install/upgrade/uninstall the app from the...
Mon, 9 Feb, 2026 at 3:56 PM
Is it possible to install the trial version of the Mass File Upload app on a sandbox environment, either a full or partial sandbox setup?
Yes, when you install the app in your Full or Partial Sandbox or Production, you get 5 days trial with limited features and no purchase obligations.  Refer ...
Mon, 9 Feb, 2026 at 4:00 PM
How do I assign the licenses to users?
Below are the steps to assign app licenses to the users: Go to Setup and search for Installed Packages in quick find. Locate “Mass File Upload” from ...
Mon, 9 Feb, 2026 at 4:00 PM
Are there any trial period limitations?
When using Mass File Upload, you have the option to customize its features based on your needs. However, if you're in a trial period, you won't be a...
Mon, 9 Feb, 2026 at 4:01 PM
How can I attach multiple files to a single record using CSV upload?
User can attach multiple files to a single record using CSV upload. Simply list the same record ID in multiple rows of your CSV file, each with a different ...
Mon, 9 Feb, 2026 at 4:01 PM
What happens if there's an error in the CSV file, such as incorrect file names?
If there's an error in the CSV file, such as using file names that don't match existing files, you'll see an error message in the status column ...
Mon, 9 Feb, 2026 at 4:01 PM
How can I delete files that were previously uploaded using CSV upload?
Users can delete previously uploaded files using the following steps: After uploading files, find the Delete button located on the table displaying upload...
Mon, 9 Feb, 2026 at 4:02 PM