FAQs

Can I rename the Document Folder names in the Source as well as Destination orgs to adjust the mapping?
Yes! The mapping between the Document folders is based on Folder name and not the Folder developer name, hence the mapping can be adjusted by changing the F...
Fri, 6 Feb, 2026 at 5:47 PM
Can I continue my migration after the Mass File Migrate trial ends, or will I have to start over?
The trial is strictly meant for evaluation purposes only. It allows you to test the app’s features, run sample migrations, and assess whether it meets your ...
Fri, 6 Feb, 2026 at 6:18 PM
Where can I find the Terms & Conditions for the Mass File Migrate App?
All purchases of our Mass File Migrate app are governed by the standard Salesforce AppExchange Terms & Conditions. These terms cover key aspects such as...
Fri, 6 Feb, 2026 at 6:19 PM
How to migrate files considering only the First Published Location?
Migrating the files, considering only the First Published Location, is possible with the app with a workaround. You can follow the steps below to filter the...
Fri, 6 Feb, 2026 at 6:21 PM
How can we map parent records between two Salesforce orgs using a common external ID instead of record IDs?
Instead of mapping parent records by searching for the source record's ID in the destination org, you can use a common external ID field that exists in ...
Fri, 6 Feb, 2026 at 6:22 PM
How can I migrate files stored in Libraries using Mass File Migrate?
You can now migrate files stored under selected Libraries. This can be done in two ways: Real-time migration using the Migrate screen Batch migration by ...
Fri, 6 Feb, 2026 at 6:22 PM
How can I migrate Chatter files and inline images using Mass File Migrate?
You can now migrate Chatter files and inline images using Mass File Migrate. This enhancement allows you to seamlessly move files shared via Chatter posts a...
Fri, 6 Feb, 2026 at 6:23 PM
How can I migrate Documents stored in Salesforce using Mass File Migrate?
You can now migrate Salesforce Documents using Mass File Migrate. Simply select the desired Document folders, click Search, and the documents will be displa...
Fri, 6 Feb, 2026 at 6:24 PM
Why is the User object not showing under "Map parent records from Source to Destination org"?
If the User object is not visible in the "Map parent records from Source to Destination org" section, it likely means that the mapping for the Use...
Fri, 6 Feb, 2026 at 6:25 PM
What information is available on the Credit Summary page?
The Credit Summary page displays the following details: Attempted File Migrations – Total files attempted for migration with their cumulative size. Succe...
Fri, 6 Feb, 2026 at 6:26 PM