FAQs

How to migrate files considering only the First Published Location?
Migrating the files, considering only the First Published Location, is possible with the app with a workaround. You can follow the steps below to filter the...
Mon, 26 May, 2025 at 2:36 PM
Mass File Download vs Mass File Migrate
Feature Mass File Download App Mass File Migrate App Purpose To download files to location machine To migrate files from source to destination Salesforc...
Mon, 23 Jun, 2025 at 12:52 PM
How does the credit-based pricing work in the Mass File Migrate App, and why is it beneficial for customers?
The Mass File Migrate App uses a credit-based pricing model, which means you only pay for the cumulative file size (GBs) that you want to migrate, nothing m...
Mon, 23 Jun, 2025 at 12:53 PM
How can I find out how many files I have in Salesforce and their total size to estimate the credits needed for migration?
To determine the number of files in your Salesforce org and their total size, you’ll need to run specific SOQL queries. You don’t have to prepare these on ...
Mon, 23 Jun, 2025 at 12:54 PM
What are file credits in the Mass File Migrate App, how do they work, and are there any limitations or expiry terms?
File credits are the core of the Mass File Migrate App’s pricing model. They represent the GBs of Files/Attachments you are can migrate based on your purcha...
Tue, 24 Jun, 2025 at 2:42 PM
What happens if a file migration fails midway? Will I lose my credits or have to restart from scratch?
No, you won't lose credits unnecessarily if a migration fails midway . The credit equals to each file size (thats about to get migrated) will be consume...
Mon, 23 Jun, 2025 at 12:55 PM