FAQs

How to migrate files considering only the First Published Location?
Migrating the files, considering only the First Published Location, is possible with the app with a workaround. You can follow the steps below to filter the...
Mon, 26 May, 2025 at 2:36 PM
How can we map parent records between two Salesforce orgs using a common external ID instead of record IDs?
Instead of mapping parent records by searching for the source record's ID in the destination org, you can use a common external ID field that exists in ...
Tue, 9 Sep, 2025 at 4:12 PM
How can I migrate files stored in Libraries using Mass File Migrate?
You can now migrate files stored under selected Libraries. This can be done in two ways: Real-time migration using the Migrate screen Batch migration by ...
Tue, 9 Sep, 2025 at 4:13 PM
How can I migrate Chatter files and inline images using Mass File Migrate?
You can now migrate Chatter files and inline images using Mass File Migrate. This enhancement allows you to seamlessly move files shared via Chatter posts a...
Tue, 9 Sep, 2025 at 4:22 PM
How can I migrate Documents stored in Salesforce using Mass File Migrate?
You can now migrate Salesforce Documents using Mass File Migrate. Simply select the desired Document folders, click Search, and the documents will be displa...
Tue, 9 Sep, 2025 at 4:23 PM
Why is the User object not showing under "Map parent records from Source to Destination org"?
If the User object is not visible in the "Map parent records from Source to Destination org" section, it likely means that the mapping for the Use...
Tue, 9 Sep, 2025 at 4:24 PM
What information is available on the Credit Summary page?
The Credit Summary page displays the following details: Attempted File Migrations – Total files attempted for migration with their cumulative size. Succe...
Tue, 9 Sep, 2025 at 4:24 PM
Are Cancelled/Error File Migrations counted towards the credits used?
No, only successfully migrated files are counted towards credit usage. The size of these successful migrations is deducted from the Credits Assigned, and th...
Tue, 9 Sep, 2025 at 4:24 PM
What happens if I have no credits left and try to migrate files?
You will not be able to migrate files using the Mass File Migrate app if you don't have any credits left. For UI migration, you will see the followi...
Tue, 9 Sep, 2025 at 4:28 PM
How can I purchase additional credits?
To purchase additional credits, please contact the Satrang Technologies team via email at mfm@satrangtech.com.or chirag@satrangtech.com.
Tue, 9 Sep, 2025 at 4:28 PM