FAQs
Yes, the app supports direct migration from one source org to a destination org. You just need to connect the destination org to the source org for the migr...
Tue, 9 Sep, 2025 at 4:35 PM
Based on feedback from our testing team and clients, a 10GB file migration typically takes around 4–5 hours, whether you're using batch or UI migration ...
Tue, 9 Sep, 2025 at 4:35 PM
Currently, the Mass File Migrate app is designed to be installed in the source org. From there, you can initiate and manage file migrations to the destinati...
Tue, 9 Sep, 2025 at 4:36 PM
No, there is no limit—you can select all objects at once for attachment migration. For example, as shown in the screenshot below, 159 objects have been sele...
Tue, 9 Sep, 2025 at 5:04 PM
When performing Chatter migration: Selecting Attachments will include Chatter Attachments. Selecting Inline Images will include Chatter Inline Images. ...
Tue, 9 Sep, 2025 at 5:04 PM
Feature Mass File Download App Mass File Migrate App Purpose To download files to location machine To migrate files from source to destination Salesforc...
Mon, 23 Jun, 2025 at 12:52 PM
The Mass File Migrate App uses a credit-based pricing model, which means you only pay for the cumulative file size (GBs) that you want to migrate, nothing m...
Mon, 23 Jun, 2025 at 12:53 PM
To determine the number of files in your Salesforce org and their total size, you’ll need to run specific SOQL queries. You don’t have to prepare these on ...
Mon, 23 Jun, 2025 at 12:54 PM
File credits are the core of the Mass File Migrate App’s pricing model. They represent the GBs of Files/Attachments you are can migrate based on your purcha...
Tue, 24 Jun, 2025 at 2:42 PM
No, you won't lose credits unnecessarily if a migration fails midway . The credit equals to each file size (thats about to get migrated) will be consume...
Mon, 23 Jun, 2025 at 12:55 PM