FAQs

Do any of these permissions provide additional access, information, or capabilities to Satrang Technologies/Support?
When the user install the app for the first time, and tried to use it, they will see the Authorize button - When user clicks on the Authorize button, a Sal...
Mon, 9 Feb, 2026 at 4:53 PM
Does the application store org/search information?
No org's or user's personal information is stored what so ever with the application. 1 - What kind of data is stored, and for what purpose? Se...
Mon, 9 Feb, 2026 at 4:53 PM
When we engage Satrang Technologies/Support, what information and capability within our org would support have access to?
There are 2 ways to grant Satrang Technologies Support access to org.  Sharing usernames and passwords of existing or new users. It will depend on the pro...
Mon, 9 Feb, 2026 at 4:54 PM
Why are the icons and static resources not loading for the Metadata Search app?
Users may face the issue of icons and static resources not loading for the Metadata Search app (or any other managed app).  When reviewing further with ...
Mon, 9 Feb, 2026 at 4:55 PM
How to resolve this Error: Unauthorized endpoint, please check Setup->Security->Remote Site Settings".
If you encounter the error "Error: Unauthorized endpoint, please check Setup->Security->Remote Site Settings," it indicates that you may hav...
Mon, 9 Feb, 2026 at 4:55 PM
Why is my PDF file download not working?
If you are facing issues while downloading PDF files, please follow the steps below to enable session settings: Go to Setup. Navigate to Home. Search fo...
Mon, 9 Feb, 2026 at 4:55 PM
Can the Metadata Search app access private reports, and why are they excluded from search results?
No, the Metadata Search app cannot search or retrieve private reports created by other users. Reports saved in the "My Personal Reports" folder ar...
Mon, 9 Feb, 2026 at 4:55 PM
What reports can the Metadata Search app search and access?
The Metadata Search app can search and access public reports or reports in shared folders that the user has permission to view. It cannot access reports sto...
Mon, 9 Feb, 2026 at 4:56 PM
Does the Metadata Search app override Salesforce's default folder permissions?
No, the Metadata Search app does not modify or override Salesforce's folder permissions. It works within the existing permission structure and respects ...
Mon, 9 Feb, 2026 at 4:56 PM
How can I make a report searchable for others in the Metadata Search app?
To make a report searchable for others, save it in a shared or public folder that is accessible to the intended users. Avoid saving it in the "My Perso...
Mon, 9 Feb, 2026 at 4:56 PM