FAQs
Using the Mass File Download app, you can download up to 2000 files in one click without worrying about the file size, and another 2000 in another click,...
Tue, 4 Apr, 2023 at 6:06 PM
No! Monthly subscriptions are not available, it's a yearly subscription only. That's how our contract is with Salesforce, hence our contract with su...
Tue, 4 Apr, 2023 at 6:18 PM
Licenses can't be migrated from one production org to another production org. For another production org, you will have to make a new purchase.
Tue, 4 Apr, 2023 at 6:20 PM
A license purchased is for Production Org and its connected sandboxes. In short, sandboxes (related to the Production Org) use it for free at the cost paid ...
Tue, 4 Apr, 2023 at 6:25 PM
The minimum number of licenses needed to purchase is 4, giving 4 users access to all features for the entire subscription year.
Tue, 4 Apr, 2023 at 6:29 PM
Absolutely! Mass File Download is fully compatible with files of any size. Even if a file is particularly large, the download may take a bit longer, but res...
Fri, 21 Apr, 2023 at 12:29 PM
Yes, you can change the download location from the default location on your local machine to a shared location such as OneDrive or SharePoint. This can be e...
Fri, 21 Apr, 2023 at 12:33 PM
To filter the object records, files, or attachments using Advanced Search SOQL on the basis of Created Date, you need to put the date in the following forma...
Wed, 14 Jun, 2023 at 9:31 AM
You have to use the filter SOQL option to Download Attachments filtered by Created Date. You have to put the date in the following format - YYYY-MM-DDThh:mm...
Wed, 14 Jun, 2023 at 9:32 AM
If the user has the Mass File Download Permissions (Admin) permission set, they will have restricted access to the settings in the "About Mass File Dow...
Wed, 31 May, 2023 at 2:10 PM