FAQs

How to add a related object Field Name on the downloaded Folder Name?
Follow the below steps to add the related object Field Name to the downloaded Folder Name: Step 1 - Create Formula Field Go to "Setup". Take a...
Tue, 31 Oct, 2023 at 10:28 AM
How to customize the “MassFileDownloadLightningComponent” page? Is it possible to remove the component page's header and top right-side buttons?
Yes! You can customize the “MassFileDownloadLightningComponent” on the record page. You can remove all buttons and Headers from the Component page.  Follow...
Wed, 6 Sep, 2023 at 4:50 PM
How to customize the “MassFileDownloadRelatedFilesLightningComponent” page? Is it possible to remove the component page's header and top right-side buttons?
Yes! You can customize the “MassFileDownloadRelatedFilesLightningComponent” on the record page. You can remove all buttons and Headers from the Component pa...
Wed, 6 Sep, 2023 at 4:50 PM
Is it possible to hide the title and renew/subscribe header bar in the Mass File Download app?
Yes, you can hide the title and renew/subscribe header bar by turning ON the 'Hide Title Header Bar' and 'Hide Renew/Subscribe Header Bar' s...
Fri, 8 Sep, 2023 at 1:42 PM
How can I rename file names based on the value in the suffix field using the Mass File Download app?
        To rename file names based on a specific field's value as a suffix, follow these steps: Access the Mass File Download App: Open the Mass File ...
Fri, 8 Sep, 2023 at 1:43 PM
Is it possible to rename files that include both the file ID and suffix field value?
Yes, you can rename files to include both the file ID and the suffix field value. To do so, follow these steps: Open the Mass File Download app and naviga...
Fri, 8 Sep, 2023 at 1:44 PM
If I want to download files with their original file names, what settings do I need to configure?
If you want to keep the original file names when downloading files, make sure to turn OFF both the "Rename Downloaded Files for Deduplication" and...
Fri, 8 Sep, 2023 at 1:45 PM
Can I rename files to include the original file name and file ID after downloading?
Yes, you can rename downloaded files to include both the original file name and the file ID. To achieve this, follow these steps:  Open the Mass File Down...
Fri, 8 Sep, 2023 at 1:45 PM
How does the app rename zip files when files are downloaded using the Sidebar Lighting Component?
The app renames zip files as follows when using the Sidebar Lightning Component: If files of parent records are being downloaded, the zip file format wil...
Fri, 8 Sep, 2023 at 1:47 PM
How does the app rename zip files when files are downloaded using the Single Lighting Component?
When files are downloaded using a single lightning component, the zip file format will always be "{parentname}.zip".
Fri, 8 Sep, 2023 at 1:48 PM