FAQs

Is Drag, Drop & Upload Files to Amazon S3 supported for experience users?
Yes, Drag, Drop & Upload Files to Amazon S3 app is supported for experience users. You will need to configure basic settings in your org to use it. ...
Wed, 11 Feb, 2026 at 6:47 PM
What is the use of an advanced feature "Lookup Manager"?
Using this feature, the Cloud Document records can be related to multiple other objects using a lookup relationship. For example, a user can configure thi...
Wed, 11 Feb, 2026 at 6:48 PM
Can we Change File Type Access at the time of Upload?
Yes, you can change the File Type Access field at the time of file upload.   Go to the Record page → click on the Upload Files to Amazon S3 custom button....
Wed, 11 Feb, 2026 at 6:48 PM
Can we delete the Attachment/File from salesforce after migrating to Amazon S3?
Yes, user can configure Migrate Attachment/File to S3 setting to auto-delete the attachment/file from Salesforce org after it's successfully uploaded to...
Wed, 11 Feb, 2026 at 6:49 PM
What is the use of the advanced feature “Amazon S3 to Salesforce Sync”?
Using this feature, you can now auto-create or auto-delete Cloud Document records in the Salesforce when files are directly uploaded in Amazon S3. Go to A...
Wed, 11 Feb, 2026 at 6:50 PM
Can we get the trial version and install this version on a full/part sandbox environment?
Yes, when you install the app in your Full/Part Sandbox or Production, you get a 5-day trial with limited features and no purchase obligations. Refer to...
Fri, 14 Nov, 2025 at 6:50 PM
How many files can a user upload from Salesforce to Amazon S3?
There is no restriction on the number of files that can uploaded to Amazon S3 at once from Salesforce. Using the "Upload Files to Amazon S3" o...
Wed, 11 Feb, 2026 at 6:51 PM
How to change the bucket to store the files from Salesforce to Amazon S3?
By clicking on the "About Drag, Drop & Upload to Amazon S3" tab, you can edit the default bucket selection field. Steps for selecting exis...
Wed, 11 Feb, 2026 at 6:51 PM
How to configure the AWS Watermark Image for Drag, Drop & Upload Files to Amazon S3 app?
With the help of the link AWS Watermark Image for Drag, Drop & Upload Files to Amazon S3, you can easily understand the steps to configure the AWS Water...
Wed, 11 Feb, 2026 at 6:53 PM
How to configure TLS settings in AWS S3?
The TLS settings are not in scope of Salesforce package. These settings must be configured at the user's browser level. The user should examine the brow...
Wed, 11 Feb, 2026 at 6:53 PM