FAQs

Is it possible to Hide AppStatusTrialRenewHeaderBar on the Upload Page?
Yes, it is possible to hide the AppStatusTrialRenewHeaderBar on the Upload Page. To do this, please  raise a support case with Satrang's support team by...
Wed, 11 Feb, 2026 at 6:54 PM
What is the use of the advanced feature "Custom Attribute Mapping"?
The "Custom Attribute Mapping" feature provides users with the functionality to send Salesforce object record values as metadata key-value pairs t...
Wed, 11 Feb, 2026 at 6:54 PM
I have configured the Drag Drop and Upload files to Amazon S3 app by following all the steps, but I'm still receiving the error "Seems that you missed step 1 where you need to add Access Key, Secret Key, and Bucket Name."
You are receiving this error because you don't have the "View All Custom Settings" permission. To resolve this error, please grant the "V...
Wed, 11 Feb, 2026 at 6:55 PM
Error: The request signature we calculated does not match the signature you provided. Check your key and signing method.:70
Users may face this issue while uploading files from Salesforce to AWS S3. There can be possible issues with entered credentials or dynamic folder ID value....
Wed, 11 Feb, 2026 at 6:56 PM
PDF File: "Click to Preview" Settings instead of downloading it.
The "Click to Preview" feature primarily serves as a download function. Some file formats are automatically downloaded and opened by the browser, ...
Wed, 11 Feb, 2026 at 6:57 PM
How do I add Drag Drop & Upload Files to Amazon S3 Lightning Component on the Salesforce Lightning page?
To add the Drag Drop & Upload Files to Amazon S3 Component to a Lightning page, follow the steps below: Go to the records page where you want to add t...
Wed, 11 Feb, 2026 at 6:57 PM
How can I hide the existing Cloud Documents in a Lightning component?
User can, you can hide existing Cloud Documents from the Lightning component by following these steps: Go to the specific record where you've added...
Wed, 11 Feb, 2026 at 6:58 PM
What is CSP Trusted site used for?
CSP Trusted site setting is used to provide permission to Lightning Web Component for communicating with the external endpoint In the case of Drag Drop Upl...
Wed, 11 Feb, 2026 at 7:12 PM
How can I set a specific folder name for files uploaded through a Lightning component in Salesforce?
User can set folder names according to a specific field when uploading using the "Drag Drop & Upload Files to Amazon S3" Lightning Component. ...
Wed, 11 Feb, 2026 at 7:12 PM
How can I manage downloads and deletions of Cloud Documents within a Lightning component?
User can download and delete existing cloud documents using the "Drag Drop & Upload Files to Amazon S3" Lightning Component. Follow these step...
Wed, 11 Feb, 2026 at 7:13 PM