FAQs

What is the functionality of the feature "Auto Create Folder"?
Using this feature, you can now auto-create folders in S3 whenever an object’s record is created in Salesforce. After clicking Click here to configure...
Wed, 11 Feb, 2026 at 6:35 PM
How can I set the visibility of the Cloud Document section on the Upload Files to Amazon S3 page?
With the latest release functionalities, you can set the visibility of the Cloud Documents Section tab on the About Drag, Drop & Upload to Amazon S3 tab...
Wed, 11 Feb, 2026 at 6:36 PM
How can I enable or disable the bucket section on the Upload Files to Amazon S3 page?
You can enable or disable the Bucket Section tab on the About Drag, Drop & Upload to Amazon S3 tab by using the following steps: Navigate to the About...
Wed, 11 Feb, 2026 at 6:37 PM
How can I hide "Folder Selection" on the Upload Files to Amazon S3 page?
You can hide the "Folder selection" option on the upload files page as follows - Navigate to the About Drag, Drop & Upload to Amazon S3 tab....
Wed, 11 Feb, 2026 at 6:38 PM
How to add/call the Upload Files Page in Lightning Flow?
Create an Aura Component (or Lightning Component) named "TestLightningComponent" (or any other name of your choice) with the following code snipp...
Wed, 11 Feb, 2026 at 6:39 PM
How to add/call the Upload Files Page in Lightning Web Component?
Create a lightning web component named "fileuploadcomponent" (or any other name of your choice) with the following code snippet -  HTML file - ...
Wed, 11 Feb, 2026 at 6:41 PM
How can the users preview files that were uploaded in AWS S3 from Salesforce org?
Users can preview the uploaded files from Salesforce to Amazon S3 under the Cloud Documents Related List.  To preview the uploaded files, simply click on t...
Wed, 11 Feb, 2026 at 6:41 PM
How can a user track the migration status of the file or attachment?
User can track the migration status if the Notification Settings are set. The below steps will help you to configure: Go to the "About Drag, Drop...
Wed, 11 Feb, 2026 at 6:44 PM
What happens to the file on Amazon S3 if we delete it from the salesforce cloud document?
It will be deleted from Amazon S3 also. PS: View Drag, Drop & Upload Files to Amazon S3, a Salesforce AppExchange app for moving files from Salesfor...
Wed, 11 Feb, 2026 at 6:45 PM
What is the use of advanced features "migrate attachment to S3"?
Using this feature, you can now automatically migrate Salesforce Attachment or files to Amazon S3. To configure this feature, refer to the Configuration for...
Wed, 11 Feb, 2026 at 6:46 PM