FAQs

How can I hide "Folder Selection" on the Upload Files to Amazon S3 page?
You can hide the "Folder selection" option on the upload files page as follows - Navigate to the About Drag, Drop & Upload to Amazon S3 tab....
Mon, 27 Dec, 2021 at 11:38 AM
How to add/call the Upload Files Page in Lightning Flow?
Create an Aura Component (or Lightning Component) named "TestLightningComponent" (or any other name of your choice) with the following code snipp...
Sat, 27 Nov, 2021 at 8:28 AM
How to add/call the Upload Files Page in Lightning Web Component?
Create a lightning web component named "fileuploadcomponent" (or any other name of your choice) with the following code snippet -  HTML file - ...
Mon, 4 Apr, 2022 at 10:21 AM
How can the users preview files that were uploaded in AWS S3 from Salesforce org?
Users can preview the uploaded files from Salesforce to Amazon S3 under the Cloud Documents Related List.  To preview the uploaded files, simply click on t...
Thu, 24 Aug, 2023 at 5:09 PM
How can a user track the migration status of the file or attachment?
User can track the migration status if the Notification Settings are set. The below steps will help you to configure: Go to the "About Drag, Drop...
Thu, 27 Jul, 2023 at 11:49 AM
Is Drag, Drop & Upload Files to Amazon S3 supported for experience users?
Yes, Drag, Drop & Upload Files to Amazon S3 app is supported for experience users. You will need to configure basic settings in your org to use it. ...
Fri, 23 Dec, 2022 at 7:14 PM
What is the use of an advanced feature "Lookup Manager"?
Using this feature, the Cloud Document records can be related to multiple other objects using a lookup relationship. For example, user can configure this ...
Mon, 26 Dec, 2022 at 9:35 AM
Can we download Cloud Documents with or without a Zip folder?
Yes, you can download Cloud Document records in a Zip folder or without a Zip folder by just clicking on the toggle. Go to the About Drag Drop & Uplo...
Mon, 26 Dec, 2022 at 9:36 AM
Can we Change File Type Access at the time of Upload?
Yes, you can change the File Type Access field at the time of file upload.   Go to the Record page → click on the Upload Files to Amazon S3 custom button...
Mon, 26 Dec, 2022 at 9:38 AM
Can we delete the Attachment/File from salesforce after migrating to Amazon S3?
Yes, user can configure Migrate Attachment/File to S3 setting to auto-delete the attachment/file from Salesforce org after it's successfully uploaded to...
Mon, 26 Dec, 2022 at 9:47 AM