FAQs

Is it possible to migrate files from a selected objects in the Migrate Attachments/Files to S3 tab?
Yes, you can migrate files from only selected objects in the Migrate Attachments/Files to the S3 feature. Follow the steps below: Go to the "About Dr...
Wed, 11 Feb, 2026 at 7:22 PM
Which languages are supported by the Drag Drop and Upload Files to Amazon S3 App?
Drag Drop and Upload Files to Amazon S3 App supporting below 17 languages and Default English French German Japanese Spanish Chinese (Simplified) Ch...
Wed, 11 Feb, 2026 at 7:22 PM
Why am I getting "SyntaxError: Failed to set the 'innerHTML' property on 'Element': The provided markup is invalid XML, and therefore cannot be inserted into an XML document." on my Migrate Page?
If you are receiving the following error on your Migrate Page, then please check the file names.  If your File contains any NON-PRINTABLE UNICODE character...
Wed, 11 Feb, 2026 at 7:23 PM
When uploading files with Access "Public Read" or "Public Read Write", received an error "Access Denied".
If you receive an error stating "Access Denied" while uploading the File, Please check the Amazon console configuration.  Navigate to S3 and t...
Wed, 11 Feb, 2026 at 7:23 PM
Can I Download, delete, and preview the files on the Upload Page in lightning component?
Yes, you can Download, delete, and preview files on the Upload page in a lightning component. Follow the steps below: Go to the record page where you have...
Wed, 11 Feb, 2026 at 7:24 PM
Can I download, preview, and delete existing cloud documents on the lightning component itself?
Yes, you can download, preview, and delete existing cloud documents in the lightning component itself. Follow the steps below: Go to the record page where...
Wed, 11 Feb, 2026 at 7:25 PM
In the Migrate page, on one screen how many files we can select or can we change the number of files to be shown?
Yes, you can do this by using Pagination, follow the steps below: Go to the "About Drag Drop & Upload to Amazon S3" tab. In additional feat...
Wed, 11 Feb, 2026 at 7:25 PM
Can we upload files whose name contains special characters or hidden characters to the Amazon S3 using the Drag Drop and Upload Files to Amazon S3 app?
Yes, you can upload files whose names contain special characters or hidden characters to Amazon S3 using the Drag Drop and Upload Files to Amazon S3 app. ...
Wed, 11 Feb, 2026 at 7:26 PM
Does the SOQL filter in the Migrate page support the LIMIT also?
Yes, the SOQL filter supports the LIMIT also for both Files and Attachments. Follow these steps: On the Migrate page, select "Migrate Now" and i...
Wed, 11 Feb, 2026 at 7:28 PM
Is it possible to link cloud documents of leads with Opportunity/Account on lead convert?
Yes, it is possible to link cloud documents of Leads with Opportunity and Account  on Lead conversion. Follow the steps below: From Setup, search for flow...
Wed, 11 Feb, 2026 at 7:28 PM