FAQs

How does the app avoid creating unnecessary Cloud Document records?
The system now prevents Cloud Document records with Error status from being created unnecessarily.
Tue, 2 Dec, 2025 at 8:51 PM
What visual improvement was added to the Drag & Drop upload area?
The Drag, Drop & Upload component now highlights visually when files are dragged over the upload area.
Tue, 2 Dec, 2025 at 8:52 PM
Why is “Migrate Now” renamed to “Migrate Existing”?
The label was updated to reduce user confusion and better reflect the action of migrating already existing files.
Tue, 2 Dec, 2025 at 8:56 PM
What fix was applied for the STRING_TOO_LONG error on the Migrate Real-Time screen?
A validation now prevents users from selecting more objects than the field limit supports.
Tue, 2 Dec, 2025 at 8:57 PM
If the object does not have a lookup relationship with the Cloud Document object, will a Cloud Document record still be created after files are migrated from Real-Time migration or from the Existing File Migration tab?
Yes. Even if the object does not have a lookup relationship with the Cloud Document object, the Cloud Document record will still be created successfully dur...
Wed, 3 Dec, 2025 at 7:37 PM
How many objects can I select in the Migrate Real-Time option?
The Migrate Real-Time screen allows selecting multiple objects, but there is a character limit on the field. If the combined selected object names exceed th...
Tue, 2 Dec, 2025 at 8:59 PM
What happens if I select too many objects in the Migrate Real-Time screen?
If the total characters of the selected object names exceeds the supported limit, the system will display a validation message and will not save the selecti...
Tue, 2 Dec, 2025 at 8:59 PM
Do I need to reconfigure my Real-Time settings after updating the app?
No. All existing Real-Time migration settings stay intact after the upgrade. However, new options (like parent record filtering) can be configured anytime b...
Tue, 2 Dec, 2025 at 9:01 PM
Is the Migrate Real-Time feature available for all subscribers?
The Migrate Real-Time screen will only be active if the subscriber has purchased the Real-Time migration feature. If you haven’t purchased it, the option wi...
Wed, 3 Dec, 2025 at 7:38 PM
What does the “Enable Chaining” option do?
When Enable Chaining is turned ON, multiple batch operations can run one after another automatically. The result of each batch becomes the input for the nex...
Tue, 2 Dec, 2025 at 9:03 PM