FAQs

Why do we need to enable “Use Lightning Web Security"?
In the earlier version of the app, the file upload functionality on the record detail page was implemented using a Visualforce page, which did not require t...
Wed, 11 Feb, 2026 at 7:41 PM
How can I download files with their original file names?
With the latest update, files downloaded from AWS S3 now retain their original file names. Admins can enable or disable this feature from the ‘About Drag, D...
Wed, 11 Feb, 2026 at 7:42 PM
How do I enable the confirmation prompt before uploading files?
A confirmation prompt now appears before users upload files from the Lightning Upload Screen component. Admins can configure this setting from the Record D...
Wed, 11 Feb, 2026 at 7:43 PM
How can I configure the S3 to Salesforce sync without technical support?
The S3–Salesforce sync setup is now simplified. Refer to this Configuration Guide for detailed steps: Salesforce AppExchange App: Drag Drop and Upload Files...
Wed, 11 Feb, 2026 at 7:43 PM
Can I upload files with names longer than 80 characters?
Yes. The previous limit of 80 characters has been increased to 150 characters, so long file names will no longer be truncated.   PS: View Drag, Drop &a...
Wed, 11 Feb, 2026 at 7:44 PM
What is the file name length limit before it gets truncated?
The system supports uploading files with long names, but file names will now be truncated only if they exceed 150 characters. Anything up to 150 characters ...
Wed, 11 Feb, 2026 at 7:45 PM
How does the app handle multiple files with the same name?
The Drag, Drop & Upload Files to Amazon S3 app has built-in file-name versioning. When multiple files with the same name are uploaded to the same parent...
Wed, 11 Feb, 2026 at 7:45 PM
How can I apply a parent record filter on the Migrate Real-Time screen?
You can now enter a parent record filter directly from the Migrate Real-Time screen. Go to the ‘About Drag, Drop & Upload Files to Amazon S3’ tab. Sc...
Wed, 11 Feb, 2026 at 7:46 PM
How can I track which files are already migrated?
The Migrate screen has been enhanced to show updated migration statuses on the Migrate Existing page. This helps users easily identify files that have alrea...
Wed, 11 Feb, 2026 at 7:46 PM
How do I select field API names during file upload component configuration page?
The upload Lightning component screen now provides a predefined drop-down list for selecting fields, instead of entering API names manually. The default val...
Wed, 11 Feb, 2026 at 7:48 PM